| | | | Activity | | Benefit | Improved Business Workflow
| | 1. User can categorize their documents and link them to relevant tasks, actions, problems, or business transactions
2. User can create and track purchase orders and invoices, while having the financial statements in the Financials section update dynamically when payments and receipts are confirmed | | | | | | Secure Data Infrastructure | | 1. Our system of servers consists of replicated database servers to ensure rapid disaster recovery
2. Data is sent over secured sockets (HTTPS) to ensure data encryption | | | | | Painless Migration
| | 1. SaaS hosting allows rapid deployment – there is no downtime for your IT system as you migrate to WorkSpace | | | | | Customer Support
| | 1. 24-hour HelpDesk available to manage support issues | | | | | Document and Knowledge Management
| | 1. Users can append notes, issues, and documents to specific work items for reference and problem resolution
2. Once a project (in the project module) is completed, the user can create a debriefing, describing the lessons learned from the successes/failures of the project |
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